We recently had an amazing opportunity to share our story of building a culture of gratitude, fun, and recognition with Marcus Lemonis from CNBC's "The Profit" (who is totally awesome by the way). Like any other small business, we had growing pains. By focusing on defining and building our culture, we absolutely flourished. The results are staggering. We doubled our staff, moved into new digs, grew revenue 250%, and are growing another 30% this year, too.
Here are 5 things that transformed our culture:
1. "Leading by example" is only half the work. "You are what you tolerate" is the second half. So if you're a CEO or manager, step up and speak up.
2. We held a company meeting called "The best place I ever worked." Everyone on our team shared what they loved most about past companies they worked for... and why. This was the beginning to our multi-year plan to learn from other successful organizations and implement. I would recommend Tony Hsieh's book, Delivering Happiness: A Path to Profits, Passion and Purpose.
3. We established ground rules. We call these "Sandstorm Expectations" and they show you how to be a Sandstormer.
4. We defined our core values to work by, to hire by, and to live by. Not core values on a poster, but meaningful, concise, memorable ones (call our office and anyone who answers will be able to tell you what they are).
5. We celebrate successes every month in a company meeting called a "You Rock." CNBC did an amazing job capturing this in their video - thank you!
So, how did CNBC and Marcus Lemonis find us? Through Vistage, a CEO leadership group that I've been a member of for 8 years. They were looking for small businesses with a story to tell. I replied, and many weeks later, Sandstorm was selected as 1 of 12 companies featured.
We are so grateful for the opportunity to share our story with other business owners and hopefully inspire them to embrace a culture of celebration at work.
We hope you enjoy the show: Check out the video