chicago user experience, interactive and usability firm
Enhance Your User Experience with User Research
How well do you know your customers? How much insight do you have into your user's experience with your product or web site?
At Sandstorm Design, our user research includes site surveys, web analytics, and/or in-depth interviews with your customers and potential users to uncover common goals, needs and wants, and how your customers use your application or website. Our one-on-one conversations uncover a common set of tasks performed on your website — all enriching the user experience.
Why conduct user research? User research provides us with tangible insight into how people interact with your brand (i.e. the user experience). Discover how your users absorb information, how they expect to use your product or web site, and what motivates them to use you over the competition. The information we collect will help you understand the behavior of your users and enhance the user experience.
Your end result? A comprehensive report to walk you through the research process, including: interview outlines, noteworthy comments, user opinions and requirements. We then break down our recommendations by user group, and give each user group a name, face and personality through the creation of a "persona".
Want to learn how to quickly enhance your user experience? request a quote today.
Sandstorm Design Adds Web Usability Lab Chicago user experience and usability firm adds on-site usability lab to faciliate usability testing quickly and efficiently.